Frequently asked questions

You don't need to have PCOS to take Hormone Balance. Our blend was designed to support overall wellness and promote optimal hormone regulation. We recommend consulting your healthcare provider before adding any new supplements to your routine.

If you have mild to moderate symptoms, we recommend 1 level scoop per day. If you have more chronic symptoms or have been diagnosed with disorders like PCOS, we recommend 2 level scoops per day.

However, we know your body's needs can change by the week depending on your cycle. The beauty of our flexible dosing is you can switch between 1–2 scoops depending on the severity of your symptoms and needs.

For those with mild to moderate symptoms, mix half a level scoop into at least 8 oz of cold water or your favorite beverage and drink it along with food for the first 3 days. Then increase gradually to 1 scoop per day.

For those with chronic symptoms or disorders like PCOS, do the same, but with 1 level scoop for the first 3 days followed by increasing to 2 scoops per day—once in the morning with breakfast and once in the evening with dinner—or as directed by your healthcare provider. If you're new to supplements or have a sensitive stomach, start with half a scoop for the first 3 days, and then gradually increase by half scoops to 2 scoops per day.

Store it in a cool, dry place away from direct sunlight and moisture to maintain its quality and effectiveness.

Since every body is different, individual results can vary. Consistent users may begin to feel improvements within 1–2 weeks while for others, it may take 1–3 months for benefits to become more apparent. That's why we recommend at least 3 months of consistent use to see results.

Yes, our Hormone Balance supplement is NSF-certified. NSF certification is a voluntary certification from one of the most trusted, rigorous third-party programs and ensures our products meet their strict standards for public health protection. It's also not a one-time achievement, but rather involves ongoing audits, unannounced inspections, and regular re-testing of our products to ensure we continue meeting the highest safety and quality standards.

For more details, you can verify our certification directly on the NSF website.

As with all dietary supplements, please consult your healthcare provider before taking our product.

For those with sensitive stomachs or IBS concerns, please consult your healthcare provider for guidance before taking our product.

Our supplement is generally well-tolerated by most individuals. However, potential side effects may vary depending on individual sensitivities to specific ingredients. If you have any pre-existing health conditions or specific concerns, we recommend consulting your healthcare provider before starting any new supplement. It's also important to follow the recommended dosage and monitor how your body responds.

Please consult your healthcare provider before taking our product or any other supplement during pregnancy and/or while breastfeeding.

Please check your other supplements to avoid exceeding the recommended daily allowance of selenium. Consult your healthcare provider for personalized advice as well.

North America

United States, Bermuda, Canada

Central America & the Caribbean

Anguilla, Aruba, Bahamas, Barbados, Belize, Cayman Islands, Costa Rica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands

South America

Argentina, Bolivia, Brazil, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Europe

Moldova, Montenegro, Ukraine

Africa

Algeria, Benin, Botswana, Comoros, Democratic Republic of the Congo, Egypt, Equatorial Guinea, Ethiopia, Ghana, Ivory Coast, Kenya, Libya, Madagascar, Mali, Mauritius, Mozambique, Namibia, Nigeria, Réunion, Rwanda, Senegal, Seychelles, South Africa, Tanzania, Tunisia, Uganda, Zambia, Zimbabwe

Asia

Armenia, Azerbaijan, Bahrain, Bangladesh, Brunei, Cambodia, Cyprus, Georgia, Hong Kong, India, Indonesia, Iraq, Japan, Jordan, Kazakhstan, South Korea, Kuwait, Kyrgyzstan, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Thailand, United Arab Emirates, Uzbekistan, Vietnam

Oceania

Australia, Fiji, French Polynesia, New Zealand

Temporarily Paused Countries

Mexico, Albania, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, North Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Sweden, Slovenia, Slovakia, San Marino, Turkey

Simply enter your order number and email address associated with your order here: Track My Order.

Standard domestic flat-rate shipping from our U.S. facilities takes 5–8 business days. We also offer an expedited shipping option that takes 3–4 business days.

International shipping takes 5–15 business days, depending on your location. You can check your estimated transit time at the checkout page based on your location. In some regions, we also offer expedited shipping based on carrier availability.

To update your shipping and billing information, simply log into your account and edit your personal details under the account settings.

No, signing up for a subscription is optional, but recommended. It ensures you will receive your order every month. You can make a one-time purchase or choose to subscribe for added benefits and savings.

We work quickly to get your order processed and on its way! Because of this, we're unable to make changes or cancel an order once it's been placed. For subscription cancellations, ensure you cancel before the next billing cycle to avoid being charged.

If you have more product than you need, you can adjust or pause your subscription at any time by logging into your account. If you're not subscribed, we recommend storing the product in a cool, dry place to maintain its quality for future use. Our products are designed to maintain peak quality for 2 years. You can find the exact expiration date on the product packaging.

Due to the nature of our product, we do not accept returns. If you have any concerns or issues with your order, please reach out to our Customer Support team, and we'll be happy to assist you further.

One-time purchases and subscription plans are processed differently in our system, so we cannot convert a one-time purchase into a subscription. This is because for one-time purchases, we don't save your payment information while subscriptions require an additional step where you agree to our terms and conditions to authorize monthly billing. However, you can easily start a subscription for your next order through your account.

Our Customer Support team aims to respond to all inquiries within 1 business day. During high-volume periods, response times may be slightly longer, but we are committed to addressing your concerns as quickly as possible.